Support

How can we help?

Email hello@iapp.au with what happened, your iPhone model, and iOS version. Please do not include passwords or payment details.

Account deletion

In the app, open Profile and choose Delete account. If you cannot access the app, email us from the address connected to your account with the subject “Lunch account deletion”.

Subscriptions

Use Restore Purchases in the app if an active subscription is missing. Apple processes payments and cancellations; manage them in Settings → your name → Subscriptions.

Response time

We aim to reply within two business days.